What is it?
Smartlaunch is an advanced software system for managing venues such as esports centers and arenas. Smartlaunch includes complete POS functionality for product sales and services, and for time-based services, from computer usage to conference rooms rental.
Who is it for?
Smartlaunch is for traditional businesses, cafes, restaurants, bars, shopping malls, family entertainment venues or esports centers, that want create new revenue streams with gamification, and attract the esports generation.
Why use it?
To manage the daily operations of esports centers with high end computers, VR and large displays for streaming; to host and charge for tournaments and events; to sell prepaid tickets, create membership and loyalty programs and much much more.
Control PCs, consoles and devices
Manage your entertainment center from your computer with Smartlaunch. Offer Xbox, PlayStation consoles, and gaming PCs loaded with games. Create new revenues with pool tables, escape rooms and virtually any time-based service you can think of with Smartlaunch.
Gaming PCs attract the esports crowd. Smartlaunch Games Management makes it easy to offer hundreds of games on each of your PCs. Smartlaunch distributes game licenses to PCs on demand to optimize costs and maximize revenue generation.
Offer hundreds of products and services. Book-a-pc, book-a-table and accept credit card payments and mobile payment.
Add cash drawers and barcode scanners, kitchen printers and receipt printers.
Personalize the entertainment experience of your customers with Personal User files. Let your users continue where they left off, on another PC, next time they visit your center.
Implement security policies with ease to prevent unauthorized access to PCs, games, and programs . Control access to offices and meeting rooms. Block access to certain websites.
Design your own Smartlaunch Client skin or use one of the different skins included. The Smartlaunch skin system makes it possible to change everything from colouring to images, fonts and logos.
Reward your customers with loyalty points
Create User Groups to manage different types of memberships. Specify a differentiated pricing structure time, products and offer for each group.
Advanced Statistics and Reports
Generate a variety of different statistical reports, including product sales reports, games usage rapports, employee statistics etc. Allocate resources and optimize your business.
Full Feature List
Change User Group
Update or change usergroups of specific users directly from the Admin PC.
Employee ReportsGenerate reports showing all sales your employees have made during a period of your choice
Launch Remote Applications
Make updates or run external applications on one or all your client PCs, instantly.
Simple MessagingCommunicate with your customers by sending them messages to one or more clients at the same time.
Security & Restrictions
Define what areas of the entire Smartlaunch System that your employees should have access to. Predefined access levels can help you decide the areas your employees should have access to.
Shift ManagerMake a complete employee shift with cash register reports and product reports in just a few minutes. Check-in and check-out time is also registered and included in the shift report.
Employee LoginsIssue a personal username and password for each of your employees. This will allow Smartlaunch to track transactions made by each employee.
GAMES & PROGRAMS
This Games Wizard will help you through the process of setting up all your games and applications with the correct directories, paths and executable programs.
Games ImagesImages of games and programs are updated periodically to support new software titles.
Determine what games and programs have been installed on what client computers.
License Management will dramatically reduce your software expenses by distributing available licenses to client computers on demand. Smartlaunch comes with more than 100 pre-sets to the most popular games, which makes it easier than ever to set-up.
Personal User FilesCopy files back and forth between clients for the applications they are related to. Files are copied when a user starts the specific application. When the applications ends, the updated files are copied back to the server.
POINT OF SALE
Product SalesSell all types of products including time, products and offers directly from Smartlaunch. The POS system offers an unlimited number of product slots and support of standard POS equipment such as barcode scanner, cash drawer and receipt printer.
Computer Layout Groups
Sort your computers into layout groups.
Use several Admins at the front desk – or use an Admin to view the status of your business or view financial reports from home.
Monitor print jobs and charge them directly to a customer’s account. Specify individual prices for black & white and color prints.
Create all kinds of offers. Offer 3 hours and a soft drink for a fixed price or offer a fixed period of time such as a “night gib” event. Smartlaunch keeps track of them all.
Product Order System
Let your customers order soft drinks, chips and candy directly from the their PC, and get their orders automatically charged to their accounts.
Add people to a queue with Smartlaunch’s advanced waiting line feature. No more confusing “manual” waiting lines. Let customers in the waiting line use free computers for a certain time.
Stock ControlPrevent empty supplies of candy or other products under stock control. Receive a warning email when a product stock gets below a level of your choice.
Design your own receipts. Print receipts on any printer supported by Windows.
Cash DrawersSmartlaunch supports standard cash drawers to open every time you receive cash or other payment types.
Use a barcode scanner to sell products fast.
Specify up to three different taxes, set individually on products or product groups.
Book-a-table, book-a-PC, book-a-room
Track reservations with Smartlaunch’s inbuilt booking system
CLIENT – FEATURES & SECURITY
Personal User Files
Customers with a personal user account can continue playing their games on another computer next time they visit your center. The user can set Smartlaunch to automatically save each game configuration or document they are working with in their user account. When the user logs on another computer, the files linked to the user’s account are made available to the user on that computer.
TaskbarRunning Smartlaunch on your client computers won’t remove the Windows taskbar functionality from the interface. Besides the standard taskbar features and functionality, the Smartlaunch taskbar has a box showing the account balance and a button used to order products.
Customizable Client Categories
Define your own game and application categories in the client interface. You can create as many categories as you like.
Your customers’ activities will not be affected if their computers somehow get disconnected from the server.
Block Drive Access
Prevent access to drives, you specify, ranging from A: to Z:.
Disable Web Browsing
Control actions allowed in web browsers such as View Source or Save As, or disable browsing altogether.
Block File DownloadingPrevent your customers from downloading malicious software and files to your hard drive.
Close all unwanted programs or windows by specifying a window title or just a part of the title. The feature can be used to block access to the command prompt or notepad text editor.
File transfer Security
Disable file transfer and auto-update.
Disable hotkeys to prevent access to information on your network.
Prevent access to vital Windows functionality such as the Control Panel, Explorer or Task Manager.
You can easily change security settings of a PC on the network from your Admin PC, for customers with special tasks or needs.
Product Order SystemYour customers can order all products such as soft drinks, chips and candy directly from the comfort of their own chair. Ordered products will automatically get charged to the customer’s account. The employee must accept the order before it is charged to the account.
MANAGEMENT & UTILITIES
Error Reporting Center
Get an error report when you discover a defect on a computer. Make iit easier for your technician to locate and troubleshoot any defects in your PCs or network.
News and Event Centre
The News and Event Centre is used to add and edit news and events which are displayed on the welcome screens of the PCs in your network.
Monitor your computers directly from your Admin PC. Grab screenshots from one or more computer from where you are.
All computers at your premises are controllable from your Admin PC. You can boot/re-boot/shut down all computers at one time or select computers individually.
Improves the security by blocking executable files in a specific folder from being launched.
Display the current status of the PC activity and games at your center directly on your website to attract customers. Compatible with both Windows® and Linux web servers.
Wake all PCs in your network with a mouse click.
Language EditorIf your language is not included by default, you can make your own language file using the language editor.
Send multiple files or folders from the Admin PC to one or more PCs in your network.
Force PC Update
Update all PCs with one click from your Admin PC.
MULTIPLE BILLING & PRICING OPTIONS
Create user accounts for your customers and load them with prepaid time. You can have different types of memberships and pricing that depends on the type of membership.
Generate a prepaid ticket to contain either time or an offer. Each prepaid ticket has a username and a password.
Generate Multiple TicketsCreate an unlimited number of tickets in advance for sale at any time. Each ticket is equipped with a barcode used to scan the ticket when you sell it to a customer.
Credit LimitWhen customers have an account used for Play & Pay you can set an individual or group based credit limit. If a customer reaches the credit limit he/she will not be able to use the account until the bill is paid.
Flexible Peak – Off Peak Pricing
Change pricing dynamically as demand changes. Differentiate prices between peak and off-peak or give customers with a membership a reduced price compared to walk-in customers. You can also set a minimum charge.
“Time of Day” Pricing
Set different prices depending on the time of day. With Smartlaunch you can reduce the price with 20% between 10 AM and 2 PM and increase the price on Friday and Saturday evening. These price possibilities are also available in prepaid time mode.
End Session Options
When a customer logs out you can choose individually what should be done with any remaining balance. For instance, you can choose to save the money for the next session.