Managing Accounts

The Account Management window is an essential part of the Smartlaunch Administrator. From this window, you can view information about user accounts such as the current session and personal information.

You can access Account Management by double-clicking a user account or a computer from the Graphical Overview. If you double-click a computer from the overview it will open the user account that currently is logged on to the selected computer.

In its native form the Account Management window looks like this:

From the toolbar, you can add products or end the session – the same options as when you right-click a user account.

Current Session

The window you see above is the Current Session of the user account.

  • Money deposited
    The money deposited by either the Add Time or Add Money function.
  • Money deposited for paid items
    If you add a product or offer and select a payment such as Cash, Credit Card or Cheque Smartlaunch needs to add the money equal to the price of the product to make the equation correct.
  • Bill
    A list of all the products related to the current session.

Personal Details

The personal details show all personal information about the customer. You can edit the personal details directly from the Administrator by clicking the Edit button.

Account Options

View account-related details such as user group and credit limit.

In the user group properties, you can change the expiration date by clicking the Extend button or you can change the user group by clicking the Change button. If you have some kind of fee to change to a specific user group the Cashier will popup prompting you for payment.

You can also specify if a user account should overwrite the age rating feature on all games.

If a user account is in play & pay mode you can specify a maximum credit limit. If a user reaches this limit the user will get disconnected and disallowed to log in at all your client computers until he/she has paid the bill.

You can also add notes and other small pieces of information to a user account.

Session History

You can view the time and day when the user was in your store the last time.

Personal Log

This screen displays all transactions related to this user in the selected time frame.